Training Administrator

About the REIV

The REIV is the peak body for real estate professionals in Victoria and a Registered Training Organisation. The REIV's Vision is for A Strong and Sustainable Victorian Property Sector.

The Role:

Working as part of our training administration team you will be responsible for:

• Administration of new and current students for all RTO qualifications and programs.
• Providing excellent customer service to our students including responding to general queries, processing enrolments, issuing of training plans, generating certificates/ statement of results, managing the customer retention process and following up missing attendees.
• Entering accurate student data and records into our student management system.
• Creating course events in relevant REIV databases.
• Generating invoices.
• Auditing of student files.
• Preparation, maintenance and/or uploading of course materials.
• Setting up, maintaining and packing up room requirements.
• Liaising with employers and facilitators.

Your experience/skills will ideally include:

• Previous experience in administration of RTO training qualifications or programs or a desire to learn.
• Demonstrated knowledge of student management systems and computer literacy with a minimum of intermediate skills in Microsoft programs.
• Excellent customer service skills.
• Outstanding initiative.
• High level organisational skills, attention to detail and time management.
• Demonstrated capacity to work both independently and as a member of a team.
• Identifying improvements to systems and processes.
• Demonstrable ability to contribute to a positive and ethical culture.
• Etrainu and VETtrack experience is an advantage.
• Real estate knowledge is also an advantage.
• SVTS knowledge is desirable but not essential.

Benefits include:

• Flexibility to work from home as part of a hybrid working culture.
• Free on-site parking (and close to public transport).
• Access to a range of special discounts, offers and services available to REIV members. Benefits include cars, accommodation, travel, shopping and entertainment.

How to Apply: 

please send resumes to [email protected]